Privacy Policy

Last Updated: December 8, 2024

At OfficialTMS, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transport management software.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, and phone number
  • Company name and business information
  • Billing and payment information
  • Account credentials and preferences

Usage Information

We automatically collect certain information when you use our services:

  • Device information and IP address
  • Browser type and operating system
  • Pages visited and features used
  • Time and date of access

How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our services
  • To process your transactions and manage your account
  • To send you technical notices and support messages
  • To respond to your comments and questions
  • To improve our services and develop new features
  • To detect and prevent fraud and abuse
  • To comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

All data is encrypted in transit and at rest using industry-standard protocols.

Access Controls

Strict access controls ensure only authorized personnel can access your data.

Regular Audits

We conduct regular security audits and vulnerability assessments.

Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your consent or at your direction
  • With service providers who assist in our operations
  • To comply with legal obligations or court orders
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, sale, or acquisition

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@officialtms.com

Phone: +1 (914) 639-2145

Address: New York, USA